Pipe Threading UK values its customers and their privacy. We are happy that you choose to shop with us and your safety is paramount.
This Privacy Policy discloses the privacy policies for Pipe Threading UK. This privacy policy applies solely to information collected on this website. It will notify you of the following:
1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared with.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to prevent the misuse of your information.
4. How you can request changes in how your data is stored.
We are the sole owners of the information collected on the site. We only have access to or collect information that you voluntarily give us via email or making a purchase. We will not sell, rent or pass on this information to anyone.
We will use your information to respond to you, regarding the reason you first contacted us. We will not share your information with any third party outside our organisation other than necessary to fulfil your request, for example shipping an order to you.
Any paperwork generated will be stored securely and disposed of as per GDPR regulations unless you request otherwise. We would like to thank you for using Pipe Threading UK to make your safe, secure purchase.
We are committed to providing a quality service in a manner that ensures a safe and healthy workplace for our employees and minimises our potential impact on the environment. We will operate in compliance with all relevant environmental legislation and we will strive to use pollution prevention and environmental best practices in all we do.
We will:
- integrate the consideration of environmental concerns and impacts into all of our decision making and activities,
- promote environmental awareness among our employees and encourage them to work in an environmentally responsible manner,
- train, educate and inform our employees about environmental issues that may affect their work,
- reduce waste through re-use and recycling and by purchasing recycled, recyclable or re-furbished products and materials where these alternatives are available, economical and suitable,
- promote efficient use of materials and resources throughout our facility including water, electricity, raw materials and other resources, particularly those that are non-renewable,
- avoid unnecessary use of hazardous materials and products, seek substitutions when feasible, and take all reasonable steps to protect human health and the environment when such materials must be used, stored and disposed of,
- purchase and use environmentally responsible products accordingly,
- where required by legislation or where significant health, safety or environmental hazards exist, develop and maintain appropriate emergency and spill response programmes,
- communicate our environmental commitment to clients, customers and the public and encourage them to support it,
- strive to continually improve our environmental performance and minimise the social impact and damage of activities by periodically reviewing our environmental policy in light of our current and planned future activities.
Person responsible for policy:
Des Knight, Barbara Knight and all Apollo employees.
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Discover our range of products.
If an item is out of stock, or a delay is expected with your order, we will contact you and give you the opportunity to cancel your order and not have your credit card charged for your purchase.
At Apollo we want you to be completely satisfied with your purchase, which is why we have carefully selected our products for quality, value for money and samples are tested to ensure stock quality.
We understand that from time to time mistakes can be made, or you just want to return something. So we’ve made our returns process as simple as possible.
If for any reason you are not happy with any item purchased from us, you may return it within 7 days of receipt for exchange or a full refund just contact us by either telephone or email to inform us.
All we ask is that items returned to us must be in their original, unused condition with original packaging and in a saleable condition.
Please enclose a copy of the original invoice with the item.
You are required to pay for all return carriage costs.
Items purchased from Apollo Plant Hire Ltd may be returned to the following address:
Apollo Plant Hire
Unit A
Old Station Yard
Church Road
West Tilbury
Essex
RM18 8RA
Phone: 01375 840606
Email: hello@apolloplanthire.co.uk
WHAT IS WEEE?
The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of waste electrical items. In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electricals on a like-for-like basis.
Need Futher Information on WEEE Directive?
To find more information on WEEE recycling or to locate your local recycling centre, visit http://www.recyclenow.com/.
Can You Return Your Old Items To Us?
Yes. Apollo Plant Hire Ltd complies with the WEEE (Waste Electrical and Electronic Equipment) regulations. This means that if you buy a new tool from Apollo, you can return your old tool to us and we will dispose of it in an environmentally friendly way.
It is up to you, to return the product to us and it must be an equivalent electrical item to one you have purchased. For example, you would return a cordless drill if you have purchased a new cordless drill. Please clearly mark your parcel when you return the item with “WEEE RETURN”. The cost of returning an item id down to the customer.
We can recycle old batteries for you if you wish to bring them in as these items must not be sent in the post.
Alternatively, any local collection points, most supermarkets and shops that sell batteries, also offer recycling facilities.
